Customer Service Representative, Customer Contact Centre

The energy transition gives us the opportunity to make even more impact for our customers. Living more sustainably does not happen by itself. We are market leaders and would like to keep it that way. Our customer advisors play an important role in this process. They are our calling card, our go-to person, and they do their job with focus, discipline and ownership. In other words, they are the crucial link between the organisation and the customer.

We are at the top of our game. But only if our customers renew their trust in us each day, can we do what we excel at: making affordable energy solutions accessible for everyone. As client advisor, this is where you make the difference. Listening well and asking the right questions is key. This is how you will understand what each customer truly needs. With trust in your own expertise, you come up with tailor made proposals that meet the customer’s energy needs. Bold and focused on results, you turn opportunities into profit. A satisfied customer equals growth.

As client advisor, you are a top performer

You are not intimidated by commercial targets. They give you the drive to make each day better than the previous one. With this mindset you take your responsibility and convert opportunities into profit at a rapid rate. Whether you work for the Essent Contact & Client Centers in Den Bosch, Zwolle or one of our shops-in-shops near you, together with your colleagues you have only one goal in mind: to deliver the best customer experience. 

We are Essent. What about you?