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Creating the Best Customer Journeys

Our ambition is clear: we want to help our customers take the next step in energy. As an Essent employee in the Digital & Online field, you play a crucial role in this. By listening to our customers and staying on top of digital trends, you focus on optimizing our customer journeys and processes. All with one goal: to serve our customers as best as possible and, where possible, exceed their expectations.

Energy for the Best Possible Results

We work and think in customer journeys, continuously improving our digital services like the ‘My Account’ area, apps, and chatbots using agile methods. This allows us to offer our customers an increasingly seamless online experience. Our websites and campaigns are award-winning for a reason. As a digital specialist at Essent, you have the freedom and opportunities to keep improving. You’ll collaborate with colleagues in IT, Data, Marketing, and Operations for our brands Essent and energiedirect.

Approaching Customers in a Unique Way

You spot opportunities and seize them in no time. The teams you work with constantly manage, design, and develop new digital services for our customers. Essent employees are dedicated professionals who never stand still. With that mentality, you approach and serve every customer in their own unique way.

Questions about working at Essent?

Ellen Op Heij Recruitment Business Partner
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